Research Analysts are hereby informed that the Telecom Regulatory Authority of India (“TRAI”) has notified amendments to the Telecom Commercial Communications Customer Preference Regulations (“TCCCPR”), 2018 with an objective to strengthen the consumer protection against Unsolicited Commercial Communication (“UCC”). The detailed regulations are available on TRAI website at https://www.trai.gov.in/release-publication/regulations
In view of the above, Research Analysts are advised to take note of the following:
- Ensure full compliance with the provisions of the amended TCCCPR, 2018.
- Complete whitelisting of URLs, APKs, etc., used by Research Analysts (Principal Entities).
- Using 1600 series for outbound service and transactional calls.
- Not to use normal 10-digit numbers for making any commercial communications including service and transactional calls.
- Using SIP/PRI connections only in compliance with TCCCPR, 2018.
- Extend full cooperation with the Indian Cybercrime Coordination Centre (“I4C”) and TRAI with respect to any reporting and advisory protocols issued.
- Strengthen internal systems and controls to ensure there is no inadvertent or malicious use of registered headers and content templates associated with the Research Analysts. Research Analysts are advised to take appropriate action and ensure compliance.
For and on behalf of BSE Limited
Meghana Kulkarni Deputy Vice President Membership Operations & Membership Compliance
Neeky Subramaniam Manager
Membership Operations & Membership Compliance
